Terms of Service

Last Updated: December 2024

Effective Date: December 2024

Acceptance of Terms

By accessing or using the services provided by westenzlue B.V. ("we," "our," or "us"), including our website at westenzlue.top and our recovery and mobility services, you agree to be bound by these Terms of Service ("Terms"). If you do not agree to these Terms, you may not access or use our services. These Terms constitute a legally binding agreement between you and westenzlue.

Company Information

westenzlue B.V. is a Dutch company registered under number B52014932, with VAT number NL63015647B01. Our registered address is Kerkstraat 153, 1395 FM Almere, Netherlands. We operate a recovery and mobility center providing professional stretching, therapeutic massage, and cryotherapy services.

Services Description

westenzlue provides professional recovery and mobility services, including but not limited to assisted stretching sessions, therapeutic massage treatments, and cryotherapy services. All services are provided by qualified professionals in accordance with industry standards and applicable regulations. Service availability may vary and is subject to appointment scheduling and practitioner availability.

User Obligations and Responsibilities

By using our services, you agree to:

  • Provide accurate and complete information about your health status and medical history
  • Follow all instructions provided by our practitioners during treatments
  • Arrive punctually for scheduled appointments
  • Respect our facilities, equipment, and staff
  • Comply with all applicable laws and regulations
  • Not use our services for any unlawful or prohibited purpose
  • Maintain confidentiality regarding other clients and proprietary treatment methods

Health and Safety Considerations

Our services are designed to promote wellness and recovery, but they may not be suitable for everyone. You must disclose any medical conditions, injuries, or health concerns that may affect your ability to safely participate in our treatments. You acknowledge that physical treatments carry inherent risks, and you participate at your own risk. We strongly recommend consulting with your healthcare provider before beginning any new treatment program.

Booking and Cancellation Policy

Appointments must be booked in advance through our designated booking system or by contacting us directly. We require at least 24 hours' notice for cancellations or rescheduling. Failure to provide adequate notice may result in charges equivalent to the full service fee. No-shows without prior notice will be charged the full appointment fee. We reserve the right to cancel or reschedule appointments due to unforeseen circumstances, in which case we will provide reasonable notice and offer alternative arrangements.

Payment Terms

Payment for services is due at the time of booking or upon completion of treatment, as specified during the booking process. We accept various payment methods as displayed at our facility and on our website. All prices are quoted in Euros and include applicable VAT. Prices are subject to change without notice, though any changes will not affect services already booked and paid for.

Intellectual Property

All content on our website and materials related to our services, including but not limited to text, graphics, logos, images, and software, are the property of westenzlue or our licensors and are protected by copyright, trademark, and other intellectual property laws. You may not reproduce, distribute, modify, or create derivative works from our content without our express written permission. Our treatment methodologies, techniques, and proprietary approaches are confidential and proprietary to westenzlue.

Privacy and Data Protection

Your privacy is important to us. The collection, use, and protection of your personal data are governed by our Privacy Policy, which forms an integral part of these Terms. By using our services, you consent to the collection and use of your information as described in our Privacy Policy. We are committed to protecting your personal data in accordance with the General Data Protection Regulation (GDPR) and applicable Dutch privacy laws.

Limitation of Liability

To the fullest extent permitted by law, westenzlue shall not be liable for any indirect, incidental, special, consequential, or punitive damages, including but not limited to loss of profits, data, or use, arising out of or in connection with your use of our services. Our total liability for any claims arising from our services shall not exceed the amount paid by you for the specific service giving rise to the claim. This limitation applies regardless of the theory of liability, whether based on warranty, contract, statute, tort, or otherwise.

Disclaimer of Warranties

Our services are provided "as is" and "as available" without warranties of any kind, either express or implied. We do not warrant that our services will be uninterrupted, error-free, or completely secure. While we strive to provide high-quality professional services, we cannot guarantee specific outcomes or results from our treatments. Individual results may vary based on numerous factors including your health condition, adherence to recommendations, and other personal circumstances.

Indemnification

You agree to indemnify, defend, and hold harmless westenzlue, its officers, directors, employees, and agents from and against any and all claims, damages, obligations, losses, liabilities, costs, and expenses (including attorney's fees) arising from your use of our services, your violation of these Terms, or your violation of any rights of another party.

Termination

We may terminate or suspend your access to our services immediately, without prior notice or liability, for any reason, including but not limited to breach of these Terms. You may discontinue use of our services at any time. Upon termination, your right to use our services will cease immediately, though provisions of these Terms that by their nature should survive termination shall remain in effect.

Force Majeure

westenzlue shall not be liable for any failure or delay in performance under these Terms due to circumstances beyond our reasonable control, including but not limited to acts of God, natural disasters, war, terrorism, labor disputes, or government regulations. In such cases, we will make reasonable efforts to notify affected clients and provide alternative arrangements where possible.

Governing Law and Jurisdiction

These Terms shall be governed by and construed in accordance with the laws of the Netherlands, without regard to its conflict of law provisions. Any disputes arising out of or relating to these Terms or our services shall be subject to the exclusive jurisdiction of the competent courts of the Netherlands. You agree to submit to the personal jurisdiction of such courts for the purpose of litigating any such claims.

Modifications to Terms

We reserve the right to modify or replace these Terms at any time. If a revision is material, we will provide at least 30 days' notice prior to any new terms taking effect. What constitutes a material change will be determined at our sole discretion. Your continued use of our services after any such changes constitutes acceptance of the new Terms.

Severability

If any provision of these Terms is held to be invalid or unenforceable by a court of competent jurisdiction, such provision shall be struck and the remaining provisions shall remain in full force and effect. The invalid or unenforceable provision shall be replaced by a valid and enforceable provision that most closely matches the intent of the original provision.

Entire Agreement

These Terms, together with our Privacy Policy and any other legal notices published by westenzlue, constitute the entire agreement between you and westenzlue concerning our services. These Terms supersede all prior or contemporaneous communications and proposals, whether electronic, oral, or written, between you and westenzlue with respect to our services.

Contact Information

If you have any questions about these Terms of Service, please contact us:

westenzlue B.V.

Kerkstraat 153, 1395 FM Almere, Netherlands

Email: legal@westenzlue.top

Phone: +31 308178835